Appointments

You need an appointment to see any of the clinical staff. You can book in person or by telephone during our opening times.

Appointments are for 10 minutes. If you think you will need more time, then please ask for a double appointment (20 minutes). Each person will need their own appointment.

We will only carry out blood tests if requested by one of the doctors. You cannot ask for a blood test yourself.

Urgent (Same Day) Appointments

If you think your problem is urgent, we aim to give you an appointment on the same day. We offer same day appointments based on clinical need. This means you may not see the doctor of your choice. Please do not abuse this service as it delays us from seeing patients who are unwell.

Sick notes, repeat prescriptions and referrals are not suitable for urgent appointments.

Our reception staff will ask you for details of your problem. The doctors ask them to do this so they can prioritise same day appointments. All our staff must keep anything you tell them confidential.

Routine Appointments

For any problem that is not urgent, we will offer you the next available appointment. If you want to see a specific doctor then the wait time may be longer depending on the doctor's availability.

Evening and Weekend Appointments

The practice is a member of Gorton and Levenshulme Primary Care Network (PCN). The PCN offers appointments on weekday evenings from 6.30pm to 8.00pm and on Saturday mornings.

The PCN works with Central Manchester Networks to provide these appointments. The appointments are available at 3 practices in the PCN.

  • West Gorton Medical Centre
  • West Point Medical Centre
  • Hawthorn Medical Centre

The appointment may be with a doctor you have not seen before. The doctor will have access to your medical record. We will receive details of your consultation.

Please ask the reception staff if one of these appointments would be convenient for you.

Practice Nurses and Healthcare Assistants

Not all problems need a doctor. Our reception team will offer you an appointment with the most suitable member of our team.

Cancellations

If you cannot attend your appointment then please inform us as soon as possible. This allows us to offer the appointment to someone else.

You can cancel an appointment in any of the following ways.

Keep it or cancel it but please don’t waste it

Help With Problems That Are Not Medical

We have a Focused Care Practitioner based at the practice. They can support you with lots of health and social issues. This includes finances, benefits, family issues, mental health, housing and more. Focused Care Practitioners are very experienced in health and social matters. They will focus their support around your needs. Please ask the reception staff if you would like more details.

What To Do When We Are Closed

You can still get help and see a GP when we are closed. Please visit our page When We Are Closed for information.

You can also send us some requests online when we're closed. Visit our online consultation page using the banner link below to find out what we are currently accepting.

online consult

 
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